"This thoughtful and detailed work outlines what is required in order to achieve the desired end results in a networked world where teamwork and collaboration are increasingly important to globally dispersed workforces."
—John Chambers, Chairman and CEO, Cisco

Praise for the Second Edition

"This is a superbly written book and could make an excellent reference and text for related university courses."
—E. Lile Murphree, Jr., PhD, former Chairman, Department of Engineering Management, The George Washington University

"Provides a superb exposition of the role that social and psychological phenomena play in today's organizations."
—Fred E. Fiedler, Professor of Psychology Emeritus, University of Washington, Seattle

As the economy shifts from producing goods to producing information, the role of researchers in shaping the future has become immense. By taking advantage of modern technology, the highly trained and predominantly autonomous researchers from around the globe collect and share information better than ever—yet, there is still a lack of an effective centralized structure for an R&D organization manager to integrate the efforts from many disparate individuals into a unified plan.

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